Privacy Policy


This Policy applies to our sites, application, products, or services that refer to this Policy or do not have a separate Privacy Policy (collectively, our “Services”).

The purpose of this Privacy Policy is to provide a better understanding of the following:

  • the information we collect
  • how we use that information
  • how this information is shared
  • your rights
  • other useful notions associated with privacy and security

We hope you will take time to read this Policy It Is important to visit us frequently for updates to this Policy If we make changes we consider important, we will notify you by sending a notification and/or we will contact you using other methods, such as email

Who is the data controller?

The data operator is the ADREM group based in Bucharest, Str. Alexandria 20–22, Sector 1

Who Is Responsible for data protection?

Within the ADREM-Operator group, the contact details of The DCP Officer are:

Personal data Protection Officer                                              Phone: 0722.469.369

Information we collect

Information you provide to us

We collect information about you as An Operator or as a proxy of other operators for whom we provide services This information may include, but is not limited to: Name and first name, CNP, Domicile, telephone number, email address and any other details that are necessary for the execution of contracts entered into by you directly with us or other operators who have empowered us to process your data.

We may also collect information from you if you request information or customer support, or if we are legally obliged to do so.

Additional information collected

We may also collect the following information:

  • name, contact details and message if you wish to contact us;
    • pages visited and content viewed, links and buttons accessed, URLs visited before and after using our service For more information about cookies and how to manage them, See our Cookie Policy;
    • information from third party databases in order to comply with our legal obligations.

Third and public sources

Not all personal information we have about you will always come directly from you, We May also collect information from third parties, such as our partners, service providers and public websites and other public authorities in order to comply with our legal obligations.

How we use this information?

We process personal information for the following service and business purposes:

Legal and regulatory obligations:

We may be required to use and retain personal information for legal and compliance purposes, such As preventing, detecting or investigating a crime or fraud, and we may also use personal information to meet our internal and external audit requirements, for information security purposes and as we consider necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence, and (b) to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and governmental authorities, which may include such authorities outside your country of residence.

Contractual obligations:

We use personal information, such as your name, email address, telephone number, to verify your identity, And the performance of contractual obligations which we have directly in relation To you or in relation to other entities which are themselves in legal relations with you The Above Processing is necessary for us to provide your services in accordance with the terms and conditions also, we may use personal information to implement our terms and conditions.

Other purposes:

We may be required to use and retain personal information to prevent losses and to protect the rights, privacy, security or property of our own or other persons, in accordance with our legitimate interests.

How this information is shared?

Within the ADREM group

ADREM may use and share, the information you provide, and other information it holds about you, for the following purposes:

Legal and regulatory obligations

For the purpose for which it has been delegated by other operators with which it has legal relationships

For the purpose of performing jointly agreed contractual obligations where there is a contract concluded for that purpose.

Third party service providers and our partners

The ADREM Group may mandate third parties to process your personal information, In order to provide services and/or compile statistics for research purposes as well as other purposes required by law As part of our agreements, we may share your information with other entities located outside the borders primarily to access it and cloud services.

Third parties for legal reasons

We will share personal information where we believe it is necessary, such as:

To comply with legal obligations and to respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.

To protect the rights and rights of the victims of vehicle accidents

Your rights

Pursuant to Regulation EU No 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, as a data subject, you have a number of rights, Which are detailed below Some of these apply only to specific situations and are qualified in certain respects by derogations in data protection legislation we will inform You in our response to your request if we rely on any such derogations.

Access to personal data:

You have the right to request a copy of our personal information about you If you wish to make such a request, please consult the Contact section for information on how to contact us In your request to us, You must include appropriate information to identify you and any other relevant data that will reasonably help us to fulfill your request will be processed as soon as possible.

Correction of personal data:

You may ask us to rectify or correct any personal data we process about you that is incorrect.

Right to withdraw consent:

If we rely on your consent to process your personal data, you have the right to withdraw that consent Withdrawal is made by a written request from you at the email address: protectiadatelor@adrem ro

Right to erasure:

You may request us to delete your personal data where there is no reasonable ground for further processing This right applies only where the exercise of it does not conflict with the fulfillment of legal obligations or with the legitimate interest in preserving disputed rights it shall be made by completing the form available at www adrem ro/ or by sending an email to protectiadatelor@adrem ro.

Right to data portability:

This right allows you to obtain your personal data, which you have provided to us with your consent or which have been necessary for us to perform our legal duties, In a format that allows you to transfer that personal data to another organization You have the right to ask us to transfer your personal data directly to the other organization, if technically feasible

The right to restrict the processing of personal data:

In certain circumstances, you have the right to ask us to suspend the processing of your personal data When we suspend the processing of your personal data, we will still be allowed to store your personal data, but your consent will be required for any further processing of this information, subject to certain derogations.

Right to object to the processing of personal data:

You have the right to oppose our use of your personal data which are processed, however, we may continue to process your personal data despite your opposition, where there are legitimate or legitimate reasons to do so or where we need to process your personal data in connection with any legal action

Rights related to automated decision-making and profiling:

You have the right not to make a decision based solely on automated processing (without human involvement), When that decision produces legal effect or otherwise significantly affects you, this right means that you can ask us to involve one of our employees or representatives in the decision-making process We are satisfied that we do not make automated decisions of this kind.

Other information

Retention of personal data

We retain personal data for as long as we reasonably need it, for legal purposes, please note that in certain situations, We may be required to keep your information indefinitely We Shall take all necessary measures to ensure that the confidentiality of the information is maintained for the period of its retention.

Security of personal data

We recognize that online security and data protection is an area of vital importance to all our customers, So it is important for us to trust the security of your personal data before registering an account we undertake to use security measures to protect your information from access by unauthorized persons and to prevent processing, disclosure, destruction, loss, accidental or unlawful modification and deterioration.

Our approach focuses on risk prevention To help us in this regard, we use pseudonymization and encryption whenever possible, to reduce the impact of any possible accidents Because the security of certain communications over the Internet is not fully ensured, we cannot guarantee the security of the information that you disclose using your internet connection.

You accept the inherent security implications when you use the Internet, and the ADREM group will not accept any liability for any direct, consequential, incidental, indirect or punitive losses or damages arising from such a situation.

Other information

For any requests relating to your personal information or any of the above rights, please contact us in one of the following ways:

E-mail: protectiadatelor@adrem ro

Telephone: 0722.469.369

By Post: Bucharest, Alexandrina 20–22, Sector 1